GDPR privacy notice for Dyslexia Inspire

Dyslexia Inspire is a dyslexia consultancy in Hove, East Sussex run by Anna Frendo. The services provided include assessments and diagnostic reports for the specific learning difficulty dyslexia and specialist tuition.

At Dyslexia Inspire we take your privacy seriously. In this Privacy Policy we’ve provided lots of information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.


When a client/learner contacts Dyslexia Inspire to provide specialist support or an assessment, a range of information is collected to enable fulfilment of that service provision. This might include:

  • Personal identifiers and biographical information, for example date of birth

  • Contact details – for example home address, email address and telephone number

  • Sensitive personal data - for example, details of why an individual seeks an assessment, details of a disability or specific learning difficulty, details of support a client/learner may have had in the past, assessment data, and notes written during and after support or assessment sessions or after other contact with client/learner

  • Dates of meetings held with a client/learner

  • Family Details – for example details of other family members with whom a client/learner or a client/learner’s school/college/workplace have given me consent to liaise


Information is collected to plan and provide the assessment and/or specialist support that the client/learner has requested.

  • Information is shared with Patoss for renewal of an Assessment Practicing Certificate(APC). Patoss shares data with SASC for APC holders, DSA-QAG for NMH providers and insurers as I am registered on their insurance scheme.

  • Information is kept on a cloud and on a personal computer which is password protected. All completed assessments are protected with individual passwords.

  • With consent information is shared  with a learner’s school so that support can be planned collaboratively to ensure it is as effective as possible.


You are entitled to view, amend, or delete the personal information that we hold. To do so please email your request to Anna Frendo ( Note: Requests from clients/learners to delete data relating to an individual will be considered on a case by case basis, but I may be unable to remove all assessment records and support notes for legal reasons.


This policy was reviewed on 22nd August 2021.

The renewal is due on 22nd August 2022.